Leadership Capability Series -
Productive Dialogue

Productive Dialogue is a type of conversation that stands apart from “discussion.” In discussion, different views and positions are presented and defended. In dialogue, different views are presented as a means of discovering and co-creating a new and more comprehensive understanding. Productive Dialogue requires a conscious choice to create an open and meaningful exchange of ideas and feelings in a climate of trust and respect. Its purpose is to expand understanding and create shared meaning.

This module addresses the importance of establishing pathways within an organization or team that encourage productive dialogue and communication.

Learning Objectives:

• Gain five principles and practices of productive dialogue
• Learn to connect with others as a basis for productive dialogue
• Recognize your response style to stress and conflict
• Develop skills for improving communication through inquiry and advocacy
• Practice dialogue skills for business context application

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Team Capability Series