Leadership Capability Series -
Effective Decision Making

Effective decision making is one of the most important challenges that action-oriented, high performance organizations face.

• As market pressures increase and the demands from customers escalate, it becomes more difficult to focus and act on the “right” priorities and to not be pulled in a disabling number of directions.
• In a process oriented environment, in which each player has a broader and deeper awareness of the whole organization and its work, decision making can slow down and be less effective.

Who makes which decision, how, and when can become confusing, full of conflict, or too cumbersome. There are few strategic decisions that do not affect more than one stakeholder, and most need the genuine buy-in and support of multiple parties if they are to be successfully implemented.

This module provides a range of effective decision making processes with conceptual and behavioral tools to better generate decisions with a high degree of buy-in.

Learning Objectives:

• Understand the characteristics of good decisions and effective decision-making processes.
• Comprehend the nine criteria for rational decision making
• Appreciate the importance of different decision making approaches and develop the ability to choose the best approach for each situation.
• Identify when and how to involve others in decision making.
• Gain tools to analyze and improve effectiveness and efficiency

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