Organization Wide Capability Development
3 billion dollar global chemical company

OVERVIEW
A significant gap in culture to implement an organization-wide ERP platform.

CHALLENGE
Employees were experiencing change fatigue due to a series of major changes during a two year period, including: a major operational improvement initiative, the company’s spin-off from its parent company, and then the ERP implementation - all during a very challenging business climate. However, it was imperative that the enterprise make significant shifts in its business strategy and culture to survive and thrive.

ACTIONS
Working collaboratively with a client team to identify specific business and organizational issues requiring immediate actions, and the competencies required to accomplish business results.

RESULTS
We created the Leading for Results(sm) toolkit: A work team-based process that built competency while getting results on high priority business challenges. The toolkit was implemented in partnership with the client to ensure transfer of knowledge. Leadership teams across the enterprise applied these newly learned competencies to resolve mission critical problems. There was a successful migration to process discipline, and a renewed focus on market and customer based decisions.

Case Study 6